Question 1

How quickly can you fix my track misalignment?

Accepted Answer

Our experienced technicians can typically resolve track misalignment issues within 1-2 hours for most residential garage doors. We carry common parts in our service vehicles, allowing for immediate repairs in many cases.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can result from impact damage, loose mounting brackets due to vibration, worn rollers creating uneven stress, foundation settling, or improper initial installation. Regular maintenance helps identify issues early.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We offer flexible financing including 0% APR for 12 months for qualified buyers, low monthly payment plans, and quick approval. Contact us for details.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend annual professional maintenance. Regular tune-ups catch small problems before they become expensive repairs and extend your door's lifespan.

Question 5

What is included in your 10-year warranty?

Accepted Answer

Our warranty covers parts and labor on all installations. If any component we installed fails due to defects or workmanship issues, we'll repair or replace it at no cost.

Question 6

Do you provide emergency service?

Accepted Answer

Yes, we offer 24/7 emergency service with an average 30-minute response time in our service area. Call our emergency line anytime for urgent repairs.

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